‘Managed I.T service is when a company outsources certain IT functions to a third-party provider.’ Outsourcing to a third-party provider allows a full team to manage and support a business or schools I.T needs.
What can you expect from managed support?
Overall managed support consist of the following;
- Support for technical problems via Helpdesk
- Remote Support
- Onsite visits
- Remote monitoring of your servers and workstations
- ICT suite installations
What are the benefits of outsourcing your I.T?
It is more Cost effective.
The average annual salary for an in house IT manager can range from anywhere between £30K to £60 per annum, not forgetting the cost of recruitment as well as constant training to keep their skills up to date. When you outsource to an IT support you will get a full IT team in a budget that will best suit your organisations needs.
Saves time from recruiting.
Finding the best technician for your organisation can take a lot of time. You have to consider a number of different things before employing any individual. For example;
- Do they have all the necessary skills
- Have they had any prior experience?
- Are they coming from the right background?
Recruiting can be both time consuming and expensive.
Helps increase productivity
Your time is precious, and shouldn’t be spent focusing on the less important things like who will watch your network out of hours. You should be spending your time on your employees, your day-to-day costs and most importantly meeting your customer needs.