Technician, technician, where for art thou?
Feel that you are stuck in the same rut? Have you lost confidence in your IT support? Have you ever experienced?
- Slow running computers
- Poor WIFI connection
- Hardware or software issues
- No online safety
- Poor network security
- Loss of data
Let us worry about your IT infrastructure! Based in Birmingham we provide award winning IT support and services since 2006 to a number of satisfied organisations. Our technicians work closely with many schools and businesses to bring their IT vision to life.
Benefits of outsourcing your IT support to EDIT Ltd.
EXPERIENCED
You benefit from the years of knowledge and expertise to be able to find a solution to your problem. It doesn't stop there. New technology means new problems and the opportunity to gain more knowledge and experience.
RELIABLE
Your concerns will be solved in the most cost-effective way that benefits you. You can rely on our technicians to get the job done without hassle or stress.
IMPROVED FOCUS
By outsourcing your IT services to us, you can increase focus on your productivity and let us take care of you.
EASY ACCESS TO HELP
Whenever you are experiencing an issue you can contact us by telephone, by email, by web chat or from our helpdesk portal
Your organization has its needs and priorities, which is why we tailor our services to suit you.
Managed Support
With managed support you will receive; regular visits from a dedicated technician, access to our helpdesk team with both phone and remote support, annual health checks, regular reviews of service, consultation on improvement, planning and delivering projects and assistance with budgeting.
Pre-paid support
Fix your I.T. support spending with pre-paid bundles of 10, 15 or 20 technician days. Access to our helpdesk team with award winning telephone and remote technician support.
Pay As You Go
Keep an eye on costs with pay as you go. Whenever you are experiencing an issue and need support call us.
Support for your technician
Does your technician need an extra pair of hands? No problem! Give us a call and we will help get the job done.
Helpdesk Support
Need instant support? Our helpdesk team are available Monday-Friday between 8:30am-5pm through phone, email, web chat and support portal. Our help desk team can remote onto your system to resolve your issues.
Emergency Support
Need help now! Get help now!